B & B Sales & Services is a reputable brand offering a range of top-quality sales and services. With a strong presence on Google Maps, B & B Sales & Services has become a go-to destination for customers in need of reliable and efficient solutions. This brand prides itself on its commitment to providing excellent customer service, ensuring the utmost satisfaction of every client. B & B Sales & Services offers a wide range of products, including inventory, ATVs, tires, and more. Additionally, their knowledgeable team is readily available to answer any questions and provide helpful information to assist customers in making informed decisions. With a focus on delivering exceptional value for money, B & B Sales & Services strives to exceed customer expectations at every turn. Choose B & B Sales & Services for all your sales and service needs; you won't be disappointed.
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Reviews
I've been coming here for years, the past year has gotten rough. I waited over three weeks for services to complete on my bike. During which I called atleast twice to ask if a part arrived. Which I get the feeling the part(Air Filter) arrived pretty quick, even though it took an additional two weeks to finish the service. When I got home with it, it was leaking coolant because the drain plug was several turns loose. I took it back and got it tightened up, but had to return the next day and get coolant because my reserve was empty. Three weeks, two "hey did you get that part installed?" phone calls and then two additional visits to complete my service.
Today I tried to schedule an inspection, noone from service was available. So I left a callback number, I either barely missed the call or the caller hung up early but pretty sure my recent missed call was their callback. No voicemail. I tried calling back into the shop, and the line just rang and rang and rang.
Maybe I'm just not as hardcore into motorcycling as I was in my younger days, but paying people to do a job shouldn't be this difficult. I'll just drive another half an hour to a different shop if it means I don't need to waste time trying to call repeatedly, or return trips to complete a service.
Took 53 seconds of a phone call to sort out an inspection at a different shop.
I saw a bike online that they said was in stock. I drove there in 10 minutes and when i got there, it was sold. Dont trust their invetory. No sales person ever came up to me. I asked a service staff to call a sales person and the sales staff never came. Guess they dont care about sales.
People seem very nice. They’re the one guy that helped me out was a little younger and didn’t quite know a lot of my technical questions. However, the price of seemed reasonable and the machine seem nice and they had a very good selection.
Once again B & B has gained our trusted service. We had an issue with our side x side. Sometimes when you work with warranties, it can be a headache. B&B took care of everything. I got a few calls from Joey along the way on progress and not once did I have to call them. Craig even did a follow up to see if everything was going good. Thank you for providing us great customer service!
We had a ball My son and I went there he had to pick up a part that he had ordered online and we got to looking at all the bikes and checking out everything we had a great day. Of course it was one of those days where we wish we had that one or we wish we had this one or oh I'd love to have that one lol
I've bought two R3s from B&B. 2016 and 2019 Mike is the Best Sales guy. Truly a smiling face and wicked reliable and trustworthy. Dont think I'd ever shop around, this is my spot!!!!
Tell them Ryan Ensor sent you! Dirt bike, Atvs, motorcycles, and so much more. Awesome staff! Best place to buy a bike in Lancaster!!
Recently bought a new Yamaha R3 from them. Craig was nice and helpful with the buying process, thats about all. The bike was definitely not set up properly. The clutch lever was way too tight and the chain had an unreasonable amount of play. If you are buying a new bike from here, make sure that it is assembled properly. I wont be taking mine back here for service.